Inclusive Digital Experience
Accessibility Statement
Crown Hair Institute is committed to ensuring our digital platforms are accessible to all individuals, including those with disabilities.
Our Commitment
Crown Hair Institute strives to ensure that our website and digital services are accessible to everyone, regardless of ability or technology. We are committed to providing an inclusive experience that allows all visitors to navigate, interact with, and benefit from our online presence.
We continually review and improve our website to ensure we meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as well as applicable federal and state accessibility laws.
WCAG 2.1 AA Compliance
Our website is designed to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are organized around four key principles:
Perceivable
Information and interface elements are presented in ways all users can perceive.
Operable
All functionality is accessible via keyboard and assistive technology.
Understandable
Content and navigation are clear, predictable, and easy to comprehend.
Robust
Content works reliably across a wide range of user agents and assistive tools.
Accessible Features
Keyboard Navigation
All interactive elements are fully accessible via keyboard navigation, including menus, forms, and buttons.
Screen Reader Support
Our website is optimized for screen readers with proper ARIA labels, roles, and descriptive alt text on all images.
Color Contrast
Text and interactive elements meet WCAG 2.1 AA contrast ratio requirements for readability.
Responsive Design
Our site adapts to all screen sizes and supports zoom up to 200% without loss of functionality.
Multimedia Alternatives
Video content includes captions and transcripts. Audio content is accompanied by text alternatives.
Descriptive Alt Text
All meaningful images include descriptive alternative text. Decorative images are properly marked.
Clear Language
Content is written in plain, understandable language with consistent navigation across all pages.
Third-Party Accessibility Tools
We utilize industry-leading accessibility tools and practices to maintain our standards:
- Automated accessibility scanning and monitoring tools for continuous compliance checks
- Manual expert audits conducted quarterly to identify and resolve issues
- Semantic HTML structure and ARIA landmark roles throughout the site
- Regular testing with screen readers (NVDA, JAWS, VoiceOver) and assistive technologies
- Color contrast analysis tools to ensure visual accessibility
Contact Us About Accessibility
If you encounter any accessibility barriers on our website or have suggestions for improvement, we want to hear from you. Please reach out using any of the methods below:
Phone
Call/Text (323) 947-2126
accessibility@crownhairinstitute.com
We aim to respond to all accessibility feedback within 2 business days and to resolve identified issues as quickly as possible. Your input helps us improve the experience for everyone.